Support | SLAs, Project Management & Marketing Strategies

Support

The Eden Office

The support we provide to our clients comes in many forms. This includes helping to scope out the best solution, having a dedicated project manager and management tools, providing a post launch support agreement or even assisting with an online marketing strategy.

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Marketing and SEO

We support your company and help you to achieve business goals with our marketing and SEO strategies. Our marketing team use their expertise to increase your following on social media and your newsletter, increase engagement online, improve rankings on search engines and increase conversions.

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Scoping

We put in place various processes that help to scope out an idea, one of which is The Eden Sketch Week. By combining our technical expertise, your knowledge of the project and by taking into account the project requirements and restrictions, we provide the best results for our clients.

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Project management

Our team includes project managers who will keep you up to date at every stage of the project. You will also have a direct line to any other member of the Eden team working on the project, as all work is completed in-house and we never outsource to other companies.

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SLA

We also offer post-launch support through our Service Level Agreements (SLA). Our SLA provides peace of mind; when our clients need us, we will react quickly and provide a solution. Tell us about your requirements and we can offer a custom SLA to satisfy your needs.